Effective Date: 7/28/2023
1. Information We Collect
1.1 Personal Information:
When you interact with our website, we may collect certain personal information that you voluntarily provide, including but not limited to your name, email address, postal address, phone number, and payment information. This information is necessary for processing your orders, delivering products, and providing customer support.
1.2 Automatically Collected Information:
As you navigate through our website, certain information may be collected automatically, such as your IP address, browser type, operating system, referring URLs, and usage patterns. We use this information for analytical purposes and to improve the functionality and user experience of our website.
1.3 Cookies and Tracking Technologies:
2. How We Use Your Information
2.1 Order Processing and Fulfillment:
We use your personal information to process and fulfill your orders, including sending order confirmations, providing shipping details, and facilitating returns or exchanges.
2.2 Customer Support:
To assist you with any inquiries, requests, or issues, we may use your contact information to provide customer support services.
2.3 Marketing and Promotional Communication:
With your consent, we may use your email address to send you promotional offers, newsletters, or information about new products and services. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in the email.
2.4 Analytics and Improvement:
We use the automatically collected information, such as browsing patterns and preferences, to analyze website usage and improve our website's design, content, and functionality.
3. How We Share Your Information
3.1 Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing agencies. These service providers are required to protect your information and use it solely for the purposes specified by us.
3.2 Legal Obligations and Safety:
We may disclose your information if required by law or if we believe, in good faith, that such disclosure is necessary to comply with legal processes, protect our rights, or ensure the safety of our users or the public.
3.3 Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any such change in ownership or control of your personal information.
4. Your Choices and Rights
4.1 Access and Update:
You have the right to access and update your personal information stored with us. If you would like to review or modify your information, please contact us using the contact details provided below.
You can choose not to receive marketing communications from us by following the unsubscribe instructions in our promotional emails.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute data security.
6. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information from our records.
8. Contact Us
636 Commerce Drive
Hudson, WI 54016