Docucopies.com - Quality Copies at Great Prices
Questions? 1-877-222-4842 (toll free) - Contact Us
Home > Frequently Asked Questions  

Category
Booklets
Why is the pricing calculator not working correctly?
The first question asks how many pages you have. This is the number of original pages(sides) you have, not the number of total copies. Example, you have two sheets of paper and need 100, double sided copies. Your number of pages would be 2 and number of copies is 100. Not 200 copies. For a quick walk through on using the price calculator please view our Video Tutorial.


BW/Color Copies
Why is the pricing calculator not working correctly?
The first question asks how many pages you have. This is the number of original pages(sides) you have, not the number of total copies. Example, you have two sheets of paper and need 100, double sided copies. Your number of pages would be 2 and number of copies is 100. Not 200 copies. For a quick walk through on using the price calculator please view our Video Tutorial.


File Setup
How do I convert my file to a PDF?
You can view our PDF Help page here.
What DPI should I set my file at?
We recommend 300 DPI to 600 DPI. Most of our customers send us 300 DPI and are very happy with the quality. Anything over 600 DPI you probably won't see any quality difference but the file size will be much much larger.


General
When will my order ship?
Orders that are received before 11:00AM CST will usually ship within 24-48 hours. Contact us for rush orders. When your order ships you can view the tracking number when you login to docucopies.com. We will also send you an email with the tracking number the evening of the day your order ships.
How Do I create a PDF correctly?
View our PDF creation information here.
Can I get an order expedited?
Yes, when placing your order online, the website will allow you to choose your shipping option at the final checkout page. The following shipping options are available: UPS Ground, UPS 3-Day Select, UPS 2nd Day Air, and UPS Next Day Air. Click here to see the Estimated UPS Ground Delivery Time. Contact us for rush orders.
Can you print bleeds?
Yes we can. Our order online ordering has an option for bleeds. If your order is unique, please feel free to contact us for a quote that fits your job.
My job doesn't work with your price calculator what should I do?
Please view our Video Tutorial. If you're still having problems please give us a call and our representatives will be happy to give you a quote that fits your job.
How long will it take to receive my order?
Orders that are received before 11:00AM CST will usually ship within 24-48 hours. Contact us for rush orders. When you place an order you are able to select from UPS Ground (3-5 days), UPS 3-Day Select, UPS 2nd Day Air, and UPS Next Day Air. Click here to see the Estimated UPS Ground Delivery Time. When your order ships you can view the tracking number when you login to docucopies.com. We will also send you an email with the tracking number the evening of the day your order ships.
Can I resell your printing services?
Yes. We have quite a few customers that resell our services. When you place your order you can specify in the comments area to "Blind Ship" the order to your customer. We will not include our name anywhere on or in the packaging.
Do you offer proofs?
Yes, when placing your order you can select the option to have us send you a digital proof and/or a printed proof. The price will be calculated on the checkout page.


Shipping
Can I have part of my order shipped to multiple locations?
Yes, simply put in the quantity you want shipped to which addresses in the comments area when placing your order and we'll follow your instructions. There is a fee for this though. You pay $9.95 plus the cost to ship to each additional location.
Can I "Blind Ship" or "Drop Ship" to my customers?
Yes. We have quite a few clients that resell our services and have us ship directly to their customers. When you place your order you can specify in the comments area to "Blind Ship" the order to your customer. We will not include our name anywhere on or in the packaging.
Can you ship to a hotel?
Yes, we do this all the time. Just put the hotel's address in the shipping address and put in a note that it's going to a hotel along with the date you need it delivered so we know. It usually helps to put "Hold for Guest" in the shipping address.
I NEED my order delivered on a specific date. How can I be sure it will arrive on time.
The delivery times shown on the website are estimates. If you NEED it by a certain day then you MUST put it in the notes when checking our so we can plan to get it shipped on time.


 

"We Love Books"

Color Copy Prices
Click on a price below to start your job
1st side 2nd side
25,000
10,000
5000
2500
1000
Price for 1 sheet 1or 2 sided

Spiral / Coil Binding

25 page books 65¢
50
page books 80
¢
75 page books 95¢
spiral 81/2 x11 long side
$25.00 Minimum

Free Shipping with
$150+ Orders
Combine orders for FREE SHIP

$50 Minimum Order

All Orders $7 set-up


FREE BOOKLET BINDING
( 8 Pages to 200 Pages )

Folded with 2 Center Staples
We will set up your numbered pages in the correct order for Bookletizing FREE.
______________________

Other Binding Options
Comb (GBC) Binding
Plastic Spiral
Side Staples
Corner Staple




All Contiguous U.S. Orders
Over $150


We Ship To All
North America

All major credit cards accepted
This Site Secured By RapidSSL

Customer Service
For customer service on a current order please Login to your Account and put in job notes.

Otherwise type in your email, phone, and message below then click send:
Name
Email
Phone


Check out our new Video Tutorials.


Cheap Color Copies, Black and White Copies, and Digital Printing
Document copying made FAST, EASY, and CONVENIENT!


Have questions? Call us at 1-877-222-4842 (toll free)
Docucopies.com is a service of Quantum Digital of Hudson, WI - © Copyright 2000-2009